Note: If you contact us to request a service, once we receive that request, it cannot be canceled.
SAT Test Day Problems
If you encounter problems on test day, you generally need to communicate them to the SAT Program by 11:59 p.m. ET on the fourth weekday after the test administration. If you want to cancel scores, you must do so by 11:59 p.m. ET on the fourth weekday after the test administration. This is necessary in order to ensure that your concern is investigated before your scores are released. Use the contacts below to identify the best way of contacting us.