Contact Us
SAT
SAT
Note: If you contact us to request a service, once we receive that request, it cannot be canceled.
Register
Includes a fee. First-time registration can only be done online.
Website
Create or sign in to your College Board AccountRe-Register
Includes a fee. First-time registration can only be done online.
Website
Create or sign in to your College Board AccountPhone
Change Test Type, Center, or Date
Can only be done online or by phone. Some changes include fees.
Website
Create or sign in to your College Board AccountPhone
K–12 Educators
Contact Form
For SAT School DayPhone
SAT Test Day Problems
SAT Test Day Problems
If you encounter problems on test day, you generally need to communicate them to the SAT Program by 11:59 p.m. ET on the fourth weekday after the test administration. If you want to cancel scores, you must do so by 11:59 p.m. ET one week after your test date for SAT Weekend or within five days of your test date for SAT School Day. This is necessary in order to ensure that your concern is investigated before your scores are released. Use the contacts below to identify the best way of contacting us.
If you took the digital SAT and encountered an ambiguous question, use this form to report issues. Reports must be submitted by 11:59 p.m. ET on the fourth weekday after the test administration. For any issues not related to test content (e.g., issues concerning testing devices, Bluebook, registration, test timing, test security, scoring, etc.), use this form instead.
Cancel Scores
Cancellation includes scores on all tests you take on one day, unless your equipment malfunctions. Once we receive your request, your scores cannot be reinstated. You may cancel your score up until 11:59 p.m. ET one week after your test date for SAT Weekend or within five days of your test date for SAT School Day.
This cannot be done online or by email.
Website
Learn more about canceling scoresTest Day Complaints
If you have a complaint about the test center or testing conditions, send us a letter explaining your complaint by 11:59 p.m. ET on the fourth weekday after the test administration. Your scores could be delayed while your complaint is investigated.
Contact Form
Test Day ComplaintsReport Suspected Cheating
Test security is a shared responsibility. Both students and testing staff play a substantial role. You can submit a confidential incident report to College Board Test Security by filling out the form below or via email.
Contact Form
Test Security Web HotlineTest Error or Ambiguity
If you encounter a test error or ambiguous question while taking the SAT in the United States, continue testing. Report the problem to the coordinator before you leave the test center, then write to us, including the test section, the test question (as well as you can remember it), and an explanation of your concern. The SAT Program will respond to written inquiries.
Contact Form
Test Questions Error or AmbiguityPSAT Assessments
PSAT Assessments
Educators
Phone support is available 9 a.m. to 6 p.m. Eastern Time, Monday through Friday, from September to early June.
Phone support for educators is extended on PSAT/NMSQT administration dates. On Wednesday PSAT/NMSQT dates, support is available from 8 a.m. to 7 p.m. On the Saturday PSAT/NMSQT date, support is available from 8 a.m. to 4 p.m.
Contact Form
PSAT and SAT School Day Educators Contact FormPhone
Students and Parents
Phone support is available 8 a.m. to 7 p.m. Eastern Time, Monday through Friday, from September to early June. Summer hours are 9 a.m. to 7 p.m. Eastern Time, Monday through Friday, from mid-June to September.
Phone
Test Error or Ambiguity
If you encounter a test error or ambiguous question, continue testing. Report the problem to the coordinator before testing is complete, then write to us, including the test section, the test question (as well as you can remember it), and an explanation of your concern. The PSAT Program will respond to written inquiries.
Contact Form
Test Questions Error or AmbiguityAccommodations
Accommodations
Services for Students with Disabilities
Website
Accommodations on College Board ExamsPhone
Fax
Address
6846 W North Ave
Chicago, IL 60707
United States