FAQ
How do I set up my professional account to call the automated web service?
To download electronic score report (ESR) data files automatically, you can call our RESTful web service, PAScoresDwnld. To successfully call the automated web service, a College Board professional account for your organization must exist that meets certain requirements. If you choose this option for downloading ESR data files, please ensure the following requirements are met:
Use a valid, up-to-date College Board professional account:
An email-based College Board professional account is required to use the automated web service. View details on creating or maintaining an up-to-date College Board professional account.
The professional account has the "File Downloads (K–12)" role assigned:
This role is required to access the downloadable files via the web service. Your organization’s K–12 reporting portal access manager can assign this role to or update this role for your professional account.
Please note that any professional account used in a web service call can be assigned the data files role for only one organization. If you need to set up automated web service calls for multiple organizations, you must create and use a separate account for each organization.
Confirm the professional account password is current:
Passwords must be updated periodically for all professional accounts. To ensure your professional account password does not expire, log in regularly to the portal using the username (email) and password of the account created to download the files.
If your password has expired, calls to the web service will begin to fail. To avoid disruptions, make sure to update your code accordingly whenever the password is changed.
It is recommended that you implement error handling in your code to alert you when login or authentication errors occur during web service calls.
Multifactor authentication (MFA) must be disabled:
MFA is not an available option for a professional account used in a call to the automated web service. To disable MFA for your account:
- Log in to your College Board Professional account at https://collegeboard.org.
- Navigate to your profile/account settings.
- From your professional dashboard, click your name, then select View/Edit My Profile.
- Or, from the homepage, click Account Settings.
- Once in profile management, scroll to the Multifactor Authentication (MFA) section.
- If MFA is set to Active, click Edit.
- Select the Inactive option and click Submit Changes.
If any of the requirements above are not met, call attempts to the automated web service will fail.