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FAQ

How do I make sure students who need testing accommodations will have them on test day?

Accommodations Associated with Student Records

When students are added to the registration roster, whether through a data file upload or added manually, SSOR will use the data provided to try to find approved accommodations that may exist for that student in SSD Online.

  • View the Accommodations column in the SSOR roster to determine whether or not a student has accommodations associated with their SSOR information.
  • Click on the student's name in SSOR to view the accommodations that may be associated with them.
  • If a student in your roster has accommodations, but you don't see them on their record, an SSD coordinator for the school can provide their SSD ID number from SSD Online to add the accommodations to the student's SSOR record.
  • If the wrong SSD ID number is associated with a student, click Edit at the top of their profile card, click Adjust SSD ID by their current SSD ID number, enter the correct SSD ID number, and save changes. When you save changes, the student profile will update and close, but you can reopen it to review changes if needed.

You should confirm that all students who need testing accommodations have them on their SSOR record before registering them. If you notice accommodations are wrong in Test Day Toolkit, you can use SSOR to update them before the student starts testing. If the student starts testing before you've made corrections to their accommodations, you can submit a retest IR in Test Day Toolkit and then make accommodations corrections in SSOR prior to the student starting their retest. Make sure accommodations are accurate in Test Day Toolkit before instructing students to enter their 5-digit room code to start testing.

Waiving Accommodations

If a student wishes to test without an approved accommodation, you may waive accommodations in SSOR. These changes don't update SSD Online and only apply to the testing experience associated with the roster where the student is listed. College Board strongly recommends obtaining parental consent before waiving accommodations for students under 18 years of age.

Accommodations may be waived before students begin testing. To waive accommodations:

  • Locate the student in the roster and click on their name to open their profile card.
  • Click Edit so you can make adjustments.
  • Scroll down to find the student's listed accommodations. Uncheck as needed to waive any unwanted accommodations.
  • Once an accommodation is unchecked, you'll see a confirmation message and a new checkbox to review. Carefully review this information before checking the checkbox.
  • Click Save on the student profile card to save changes.

Prior to testing, you can edit the student's profile card again if you need to add back any previously waived accommodations.

Additional Help with Accommodations

If you're unable to resolve missing or incorrect SSD-approved accommodations for a student using SSOR, contact Services for Students with Disabilities at [email protected], 866-630-9305 (within the United States), or +1-212-713-8000 (outside the United States).

Applying PSAT 8/9 One-Time Supports

In PSAT 8/9 rosters, there's an additional option in the "Accommodations" section of student profile cards where you may apply PSAT 8/9 One-Time Supports. You'll see the option to switch between tabs for SSD-approved accommodations and PSAT 8/9 One-Time Supports. Learn more about PSAT 8/9 One-Time Supports.

Important: PSAT 8/9 One-Time Supports can't be combined with SSD-approved accommodations for the same student. When PSAT 8/9 One-Time Supports are applied, the student's SSD-approved accommodations will be automatically waived.

If you need to apply one or more of the PSAT 8/9 One-Time Supports to a single student, follow these steps:

  1. Click on the student's name in the roster.
  2. Click Edit at the top of the student's profile card.
  3. Scroll down to the "Testing Accommodation Information" section.
  4. Click into the tab for PSAT 8/9 One-Time Supports.
  5. Select one or more checkboxes as needed.
  6. You must read all the information thoroughly and confirm that you have parental or legal guardian permission to apply the supports. Additionally, if the student has SSD-approved accommodations, you must acknowledge that you're waiving their accommodations for this test.
  7. Click Save Changes at the top of the profile card to save changes.

You may also adjust PSAT 8/9 One-Time Supports in bulk from the roster table view. Follow these steps to update these supports in bulk:

  1. Select one or more students in the roster.
  2. Click Update One-Time Supports in the menu at the bottom of the roster.
  3. Select the supports needed by the students or opt to remove the students' existing one-time supports.
  4. When applying different supports, you must confirm that you've received parental or legal guardian permission to apply the supports. Additionally, you must acknowledge that you're waiving their accommodations for this test.
  5. Click the Apply button to save changes.