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FAQ

How will my district receive our invoice?

The invoice for your district will be emailed to the billing contact provided on your district’s SSOR order. The person who placed the order is required to provide the billing contact information when placing an order.

Important: Be sure to wait for your official invoice; any totals listed in SSOR are just estimates and may not reflect the exact amount due. Don't send payment before receiving your official invoice email(s) from College Board.

To check who is listed as the billing contact for your district, staff assigned the SAT Suite ordering role should follow these steps:

  1. Log in to SSOR.
  2. Click View and Edit Order Details.
  3. Scroll to the bottom of your order summary and click Edit by Contacts.
  4. View and edit the contacts listed on this page as needed. Click Save by each contact where you make changes.
  5. Click Confirm Changes and Return to Summary.

Note: Only users with the SAT Suite ordering role may view and edit contacts for their district. Reach out to your district’s access manager if you need additional permissions.