Back

FAQ

What can I do in the Managing Access tool?

  • Renew and revoke access for colleagues who already have a user role.
  • Give access to colleagues who have College Board accounts that list your institution as their employer.
  • Invite colleagues who don't have a College Board account that lists your institution as their employer.
  • Resend and cancel invitations.

Tips for using the Managing Access Tool:

Easiest way to grant access:

  1. Have the individual that needs access create their College Board professional account and make sure that they enter your institution in the “Where do you work?” field on the professional account form. If the individual already has a College Board professional account, have them review the “Where do you work?” field in their profile and update it to be the institution they need access to.
  2. The access manager should use the Managing Access Tool and use the “Assign Roles” tab to grant the needed access.

 If using the “Invite Users” feature:

  1. Have the individual that needs access set up their College Board Professional account before accessing the invite email. If they already have a College Board Professional account, make sure they can log in. If they can’t, reset their password before accessing the invite email.
  2. Once step 1 is complete, make sure to click the Click here to add access option in the invite email and not the other option.