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FAQ

Why can’t I order some tests?

You may be restricted from ordering tests for one or more of the following reasons:

  1. The order deadline for the test may have passed.
  2. Non-U.S. schools can order PSAT-related paper tests only.
  3. Middle schools can order PSAT-related tests only.
  4. You can’t order any tests if you have an unpaid bill.
  5. You may only be able to order tests that are being provided by your state or district
  6. Your state may be ordering tests on your behalf.  
  7. When ordering the PSAT 8/9 tests for September–January, you can place multiple test orders for different test dates. Each order, however, must be for a single format, paper only or digital only.
  8. Your school may need to apply for a level 2 Attending Institution (AI) code, also known as a school code. A level 2 AI code is required to order and administer College Board in-school assessments. If you don’t have a level 2 AI code, you may request one using our webform.