Why can't I upload files?

The access manager at your organization can assign various roles for the SSOR tool. The roles you're granted depend on the actions you need to take within SSOR. To upload files, you must be assigned the SAT Suite data coordinator role. This role allows users to upload test taker information and progress through file validations to create the registration roster, which is used by school staff assigned the SAT Suite registration role to validate uploaded data and register students. For more information about accessing SSOR, check out the Accessing section of this Help Center.

Districts can only upload data using their district SSOR for orders placed by the district. If your district placed an order for your schools, they may have indicated on the order that schools will upload student data for your order. If this is the case, your district's SAT Suite data coordinator can't upload a data file for the test ordered by your district. If your district data coordinator needs to upload data for school-placed orders, they'll need to have the SAT Suite data coordinator role assigned to them by each school's SSOR access manager. They can then access each school's SSOR to upload data for any school-placed order.