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FAQ

What if a student arrives without their testing app downloaded, or their device isn’t charged?

Students are responsible for arriving at your test center with their testing application downloaded and their device fully charged. We’ll communicate with students ahead of test day these expectations and we’ll provide you with information to post on your school or test center website.

We know some students may arrive without their app downloaded or without a full battery. You can provide them the opportunity to download the app in their testing room, or to charge their device if feasible. Please note, Test centers are responsible for providing students power if they have an extended time accommodation since they will be testing for more than three hours, though access to power does not need to be continuous.